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Uja Omoji
Open to opportunitiesBusiness Operations Manager
I lead banking operations, controls, and process improvements across high-volume financial services.
NigeriaBusiness Operations Manager at UJA OMOJI
About
At Access Bank and UBA, I've led high-volume banking operations spanning transaction processing, reconciliations, controls, customer service, compliance, and reporting. I've supported 50,000+ customer accounts across six branches, managed teams of up to 60 people, and improved transaction-processing efficiency by 30%.
As Founder and Business Operations Lead at Socialtryb, I oversee client acquisition, service delivery, budgeting, performance reporting, and a 15-person delivery team serving 150+ clients. I've also led multi-branch Oracle FLEXCUBE UAT, helping banking teams validate workflows, resolve defects, prepare for deployment, and adopt new systems.
Experience
Business Operations Manager
Business operations and banking operations leader with 10+ years of experience managing high-volume operations, customer service, transaction processing, people, controls and cross-functional initiatives across Access Bank, UBA and a client-facing digital business.
Business Operations ManagementOperations StrategyProcess ImprovementPeople LeadershipKPI ManagementStakeholder ManagementRisk ManagementComplianceTransaction ProcessingReportingTeam Leadership
Education
Abia State University
Bachelor of Science in Biochemistry from Abia State University, Nigeria.