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Loan Recovery Officer
Loan Recovery Officer at Opay Microfinance Bank, negotiating repayment plans and tracking overdue accounts.
NigeriaLoan Recovery Officer at Opay Microfinance Bank
Contacted debtors via phone, SMS, email, or in-person visits to follow up on overdue loan payments. Reviewed delinquent accounts, negotiated repayment plans, and tracked recovery activities.
Debt RecoveryNegotiationAccount AnalysisCustomer Relationship ManagementDocumentation
Disbursed approved loans accurately and reconciled daily bank transactions. Maintained financial records, monitored internal controls, and supported audits.
Loan DisbursementAccount ReconciliationFinancial ReportingInternal ControlsAudit SupportExcelPeach Tree Accounting
Pursued a Bachelor of Science in Business Administration, focusing on management and financial principles.
Completed a National Diploma in Banking and Finance, gaining foundational knowledge in financial operations.
Earned a Diploma in Desktop Publishing, developing skills in document design and production.
Completed the West African Senior School Certificate Examination (WASSCE).
Contacted defaulting debtors to recover outstanding loan balances and negotiated repayment plans. Maintained detailed records and escalated high-risk accounts to management.
Debt RecoveryNegotiationRecord keepingCustomer CorrespondenceEscalation Management