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Utkarsh gupta
Looking for a jobCatalogue Analyst
E-commerce Catalogue Analyst at WISH, supporting campaign operations and building skills in Google Ads and paid media.
IndiaCatalogue Analyst at Wish
About
At WISH, I managed product catalogue updates and collection setup, maintaining accurate categorisation, product details and merchandising consistency. I also supported campaign execution with promotional banner updates for US and AU markets and email campaign updates for AU.
I'm building practical skills for performance marketing through training in Google Ads and Meta Ads campaign structure, keyword research, measurement and conversion tracking. My e-commerce operations experience includes catalogue quality checks, campaign calendars and promotional updates.
Experience
Catalogue Analyst
Managed product catalogue updates and collection setup, maintaining accurate categorisation and merchandising consistency. Supported e-commerce campaign execution through promotional banner updates for US and AU markets and email campaign updates for AU.
E Commerce OperationsCatalogue ManagementCollections SetupPromotional Banner DesignEmail CampaignsQuality ChecksCross functional Coordination
Associate – Customer Service
Resolved customer issues through escalation handling and clear one-to-one communication across inbound calls and WhatsApp. Conducted onboarding and welcome calls, helping new customers understand product usage and next steps.
Customer ServiceEscalation HandlingCommunication Skills
Education
N.M.A.M. Institute of Technology
Pursued a Bachelor of Technology in Electrical & Electronics Engineering, graduating in 2023.
Pursued a Bachelor of Technology in Electrical & Electronics Engineering, graduating in 2023.