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Valeriy Dorokhov
Open to opportunitiesFunctional Manager / Key Account Manager
IT delivery leader at Omilia who delivered conversational AI solutions for enterprise and SMB clients across multiple industries.
UkraineFunctional Manager / Key Account Manager at Gehtsoft USA LLC
About
At Omilia - Conversational Intelligence, I led delivery of AI-driven IVA and IVR solutions for enterprise and SMB clients across finance, telecom, healthcare, and retail. I managed projects from presales support and solution design through deployment and post-launch updates, and introduced Uzbek language support to enable market expansion.
At Omilia, I also enabled partner delivery and integrated IVAs with backend systems, CRMs, and contact center platforms. Earlier, I led IT at Teva Pharmaceuticals and supported systems integration and acquisition migrations at Crossover for Work.
Experience
Functional Manager / Key Account Manager
Worked as Functional Manager / Key Account Manager at Gehtsoft USA LLC.
Solutions Delivery Director East
Systems Integration Architect
Head of IT Department Teva Ukraine, Moldova & CAU
IT-Coordinator
Head of IT department
Unix administrator
Unix Administrator
Education
University of California, Irvine Division of Continuing Education
Sep 2019
Sep 2019
National Aerospace University -'Kharkiv Aviation Institute'