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Content Supervisor
Administrative operations and content coordination leader with 7 years supporting fast-paced teams and senior leaders.
United StatesContent Supervisor at NJ Advance Media
Managed a complex production calendar, coordinating schedules, deadlines, and assignments across a 7-person team. Oversaw high-volume email communication, maintained internal documentation, onboarded new team members, and co-chaired the DEI Committee logistics for student-facing workshops.
Calendar ManagementProduction SchedulingOnboarding
Greeted members and guests and checked them in using Microsoft Dynamics 365 CRM and an Excel daily guest list tracker. Managed the main reception phone line, handled bookings and meeting room food orders, and used SevenRooms for reservations.
Front Desk OperationsReception Phone TriageMicrosoft Dynamics CRMSevenRooms Booking SystemAdministrative SupportEvent Support
Spearheaded 6 administrative projects, revamping and composing the employee directory and conference room booking materials. Trained 2 receptionists, reserved conference rooms using IBM Lotus Notes, and managed the Administration Department inbox, mail, deliveries, and pantry inventory.
Lotus NotesOffice Operations
Managed conference room reservations via Outlook and prepared rooms for daily meetings by ensuring supplies and readiness. Screened and rerouted main office phone calls, sorted and distributed inter-office mail, and greeted guests while directing them to the right contacts.
Front Desk Phone ScreeningSorting MailOffice SupportScheduling coordinationAdministrative CoordinationDocumentation Preparation
Ran front desk operations by greeting and directing visitors and managing the main phone line. Supported office supply and pantry inventory, assisted the controller with budget tracking by logging vendor invoices, and maintained production calendars and deadline tracking across print and digital projects.
Front Desk OperationsInventory ManagementBudgeting
Completed an M.A. in Digital Journalism at Goldsmiths, University of London, graduating in September 2021.
Completed an M.A. in Digital Journalism at Goldsmiths, University of London, graduating in September 2021.
Completed a B.A. in English (Rhetoric and Global Culture) and Theatre (Dance), graduating in January 2017.
Completed a B.A. in English (Rhetoric and Global Culture) and Theatre (Dance), graduating in January 2017.