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Viktoriya Yakuba
Looking for a jobHospitality & Event Service Professional
I streamline operations and create visual content that strengthens brands and customer experiences.
United StatesHospitality & Event Service Professional at Great Performances
About
I’ve supported high-profile events with Great Performances and curated refined guest experiences at Tiffany & Co.’s Fifth Avenue Landmark, balancing polished service with fast-paced operational execution.
At PNK Group, I led the end-to-end BambooHR implementation for 200+ employees and managed office operations, vendors, procurement, budgets, correspondence, and onboarding programs.
My background spans hospitality, office administration, permit expediting, and team leadership. I maintained an 80% permit-issue resolution rate, trained and managed a team of seven, and helped improve service consistency and guest satisfaction.
I’m also building a brand photography and UGC portfolio for lifestyle and product brands, using Photoshop and Lightroom to edit and color-grade visual content. Fluent in English and Russian, I bring organizational discipline and creative storytelling to work that improves business impact.
Experience
Hospitality & Event Service Professional
Delivers white-glove service at high-profile corporate, cultural, and private events, consistently receiving positive feedback from event managers. Collaborates cross-functionally with culinary and logistics teams to ensure seamless event execution.
Event CoordinationClient RelationsCross Functional CollaborationHospitality
Hospitality Team Member
Serves as a dedicated hospitality presence across multiple floors of the iconic Tiffany & Co. Fifth Avenue Landmark, curating a refined and memorable experience for high-net-worth clientele. Provides seamless floor-to-floor navigation guidance and attentive service.
Client RelationsHospitalityLuxury RetailCustomer Service
Office Manager & HR Coordinator
Led the end-to-end implementation of BambooHR HRIS system, streamlining employee management processes for an organization of 200+ staff. Managed all office operations including correspondence, vendor relationships, supply procurement, and budget oversight.
Education
Johnson & Wales University
Bachelor of Science in Hotel Management from Johnson & Wales University, North Miami, FL, graduated in February 2015.
Bachelor of Science in Hotel Management from Johnson & Wales University, North Miami, FL, graduated in February 2015.