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Content Marketing Lead
Product Manager and Full Stack Developer at KoverNow, where I launched its mobile app and helped grow users by 122% CAGR.
VietnamContent Marketing Lead at The Symposium Institute
Manage online communities (Instagram, Reddit, Substack) promoting classical discussions and humanities literature.
Content MarketingCommunity ManagementSocial Media
Assist in preparing district-wide community and educational events.
Event PlanningCommunity Engagement
Spearheaded end-to-end development and launch of the KoverNow mobile app, driving 122% CAGR in user growth and 177% customer growth within one year post-launch. Architected API-driven insurance solutions and managed a cross-functional remote team using Scrum.
Product ManagementFullstack DevelopmentAPI IntegrationAgileScrumMobile Application DeveloperSecurity
Built reservation, ordering, and loyalty features for an enterprise Japanese client app, resolving over 50 bugs and feature requests. Engineered image-sharing and album creation features for a pet social platform.
Software EngineeringFeature DevelopmentBug ResolutionImage SharingAlbum Creation
Spearheaded transition to a tiered SaaS pricing structure, accelerating partner adoption and API integrations across 15+ ticketing platforms. Managed an Agile team of 5, designing mobile user flows, in-app wallets, and booking interfaces.
Project ManagementMobile DevelopmentSaaSAPI IntegrationAgileUX Design
Managed social pages and website, providing customer support for over 20 bus operators and informing customers about new features in collaboration with the development team.
Social Media ManagementCustomer SupportWebsite ManagementCollaboration
Coordinated educational content and promotional campaigns for student events at WellSpring International School.
MarketingContent CoordinationCampaign Management
Directed operational budgets and logistics across 5 city-wide youth projects, managing resources for 1,000+ attendees while ensuring full financial compliance. Led and managed a team of 16 members to execute projects aligned with the Sustainable Development Goals.
Budget ManagementLogisticsTeam LeadershipProject ManagementSDG Alignment
Developed the flow, content guidelines, and agenda for the largest youth forum in Hanoi, Vietnam, with over 500 attendees. Scouted and collaborated with 18 speakers, supporting them in preparing and delivering their speeches.
Event PlanningContent DevelopmentSpeaker Management
Managed and coordinated a project to bring 10 international exchange students to a disadvantaged suburban school in Hanoi to teach English, working with school administrators, vendors, and sponsors. Students reported a satisfaction score of 9/10.
Project ManagementCoordinationStakeholder Management
Ongoing Machine Learning Specialization as of 2026.
Ongoing Machine Learning Specialization as of 2026.
Completed Women Developer Academy in April 2022.
Completed Women Developer Academy in April 2022.
Completed Google Cloud Infrastructure Core Services & Foundations in 2022.
Completed Google Cloud Infrastructure Core Services & Foundations in 2022.
Completed CS50: Introduction to Computer Science in May 2022.
Completed CS50: Introduction to Computer Science in May 2022.
Completed Scrum Essence Certification in 2021.
Completed Scrum Essence Certification in 2021.
Bachelor of Business Administration in International Business Management, Advanced program taught in English, with a GPA of 3.81/4 and degree classification of Excellent.
Completed Linear Algebra for Machine Learning and Data Science in 2026.
Completed Linear Algebra for Machine Learning and Data Science in 2026.
Profile sourced from Himalayas.