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Walter Cifuentes
Looking for a jobAdministrador punto de venta
Administrator and IT support technician experienced in retail operations, service desk support, and technology maintenance.
ColombiaAdministrador punto de venta at LEGION´S SPORTSWEAR
About
At LEGION´S SPORTSWEAR, I handled store setup and maintenance, POS and computer configuration, inventory control, and sales tracking as a point-of-sale administrator. I also supported the team and customer service operations.
At Unidad Nacional de Protección (UNP), I handled Level 2 service desk requests and incidents, computer installation and maintenance, and user account setup in line with ITIL practices. My experience also includes preventive and corrective hardware and software maintenance, retail logistics, and technology sales.
Experience
Administrador punto de venta
Diseño, adecuación y montaje de la tienda. Configuración y mantenimiento de computadoras y sistema POS, seguimiento a indicadores de ventas, gestión de inventarios, atención al cliente y liderazgo de equipo.
POSMantenimiento De ComputadorasInventariosAtención al ClienteLiderazgoFacturación
Técnico Mesa de Servicios Soporte Nivel 2
Atención de solicitudes e incidentes de usuarios conforme a ITIL, instalación, configuración y mantenimiento de computadores, y socialización del catálogo de servicios tecnológicos.
ITILLevel 2 SupportMantenimiento De ComputadorasConfiguración De PerfilesIncident Management
Education
Analisis Técnico de Malware
Completed a specialization in technical malware analysis in March 2025.
Completed a specialization in technical malware analysis in March 2025.
Procesos de Soporte Tecnico para el Mantenimiento de Equipos de Computo
Completed a technical program in support processes for computer equipment maintenance in October-November 2019.
Completed a technical program in support processes for computer equipment maintenance in October-November 2019.
Diplomado en Logística Empresarial
Completed a diploma in business logistics from July to November 2002.
Completed a diploma in business logistics from July to November 2002.
Universidad
Studied business administration from June 1997 to December 2002.
Studied business administration from June 1997 to December 2002.