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IT Support Specialist II
I support enterprise mobile devices and resolve complex end-user technology issues for global organizations.
United StatesIT Support Specialist II at ATOS / BASF
Provided Tier II technical support for over 5000 employees in a global enterprise environment, managing mobile device enrollments, service tickets, and troubleshooting hardware, software, and network issues.
iOSAndroidMobile Device ManagementMicrosoft IntuneServiceNowTroubleshootingTicket ManagementIncident resolution
Completed education at U.S. Job Corps in North Carolina in 1994.
Completed education at U.S. Job Corps in North Carolina in 1994.
Profile sourced from Himalayas.