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Wesley Santos
Open to opportunitiesTechnical PMO
Technical PMO at CAPS Group supporting facilities operations across 20+ European countries and improving maintenance tracking and reporting.
BrazilTechnical PMO at Europe
Experience
Technical PMO - Europe
Supporting facilities management operations across more than 20 European countries, including preventive and reactive maintenance, statutory inspections, and service coordination for international retail clients. Responsible for the Portuguese market, overseeing maintenance operations, supplier coordination, contractual activities, and financial processes.
SAPInfraspeakARMSExcelPreventive MaintenanceSupplier CoordinationFinancial ProcessesTrainingMentorship
PMO – Tim/Vivo
Managed end-to-end telephone tower equipment decommissioning processes, delivery management in Logistic Centres nationwide, and planning/control of schedules for companies responsible for demobilizations.
Project ManagementDecommissioningLogisticsScheduling
Maintenance Coordinator - BPO Itaú
Oversaw infrastructure maintenance across 528 bank agencies in RJ and ES states. Led an 8-engineer team responsible for surveys, revisions/reactive service orders, SLA's, and KPI's management.
Maintenance ManagementTeam LeadershipSLA ManagementKPI ManagementElectrical SystemsHVACUPSGeneratorsElevators LiftsFire Safety Systems
Maintenance Coordinator (East, North, and Midwest Regions)
Managed building operations for administrative, technical, and commercial buildings and contracts, including handyman, electrical, hydraulic, HVAC, fire systems, LPS, cleaning, landscaping, building automation, elevators, and waste collection for 500+ sites.
Building OperationsContract ManagementHVACFire Safety SystemsCleaningLandscapingBuilding AutomationElevators LiftsTrash Collection
Facilities Manager - Nestlé Plants
Oversaw general operations in compliance with company policies, procedures, and standards. Managed service provider contracts and third-party service performance indicators, controlled budgets, financial reports, and SAP processes.
Facilities ManagementContract ManagementBudget controlSAPCost SavingsHVACCCTVLiftsISO 45001OHSAS 18001
Infrastructure Coordinator / Facilities Manager
Led teams of safety technicians, janitors, elevator operators, and receptionists. Managed third-party contracts for building maintenance, clinical engineering, cleaning, elevators, catering, surveillance, laundry, waste, medicinal gases, and CCTV.
Team LeadershipContract ManagementKPI ImplementationEnergy EfficiencyHydraulic EfficiencyCCTVWaste Management
Education
Universidade Cruzeiro do Sul (UNICSUL)
Postgraduate degree in Occupational Safety Engineering from UNICSUL, completed in 2018.
Postgraduate degree in Occupational Safety Engineering from UNICSUL, completed in 2018.
UNICAM
MBA in Facilities Management from UNICAM, completed in 2016.
MBA in Facilities Management from UNICAM, completed in 2016.
Universidade Federal do Rio de Janeiro
Postgraduate degree in Urban Engineering from Rio de Janeiro Federal University, completed in 2015.
Postgraduate degree in Urban Engineering from Rio de Janeiro Federal University, completed in 2015.
Universidade Federal de Juiz de Fora
Bachelor's degree in Civil Engineering from Juiz de Fora Federal University, completed in 2012.
Bachelor's degree in Civil Engineering from Juiz de Fora Federal University, completed in 2012.
Instituto Técnico de Juiz de Fora
Technical degree in Civil Construction from Juiz de Fora Technical Institute, completed in 2001.
Technical degree in Civil Construction from Juiz de Fora Technical Institute, completed in 2001.
PUC-RIO
Completed a course in Structural Pathology of Buildings at PUC-RIO.
CCAA
Completed an English proficiency course at CCAA.