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Senior QA Manager
I’m a Senior QA Manager scaling AI data quality for ML, computer vision, NLP, and speech.
United StatesSenior QA Manager at Crowdgen
Led QA operations for 60–120 globally distributed annotators, reducing annotation error rates by 32% and raising first-pass acceptance to 98%+. Built audit frameworks covering 2M+ assets per quarter and improved inter-annotator agreement from 0.71 to 0.91 while sustaining 97–100% SLA compliance and improving downstream model accuracy by 8–15%.
QA OperationsInter Annotator Agreement (IAA)Data Governance
Delivered 1,200+ annotations/day with 96% accuracy and contributed to overall quality and productivity performance. Ranked in the top 10% for quality and productivity.
Data AnnotationCV and NLP LabelingEdge Case Detection
Managed remote QA teams of 25–40 annotators and improved overall annotation accuracy from 85% to 95%. Served as escalation lead for complex quality and guideline issues.
QA Team LeadershipEscalation HandlingQuality AssuranceProcess OptimizationData Governance
Reviewed and validated 5M+ labeled assets across multimodal datasets, cutting dataset rework cycles by 35% through edge-case resolution. Mentored annotators to improve individual accuracy by 18–25%.
MentorshipEdge CasesMultimodal DatasetsInter Annotator Agreement (IAA)Rework ReductionNLP Computer Vision
Earned a Bachelor’s Degree in Nutrition and Dietetics Science from Egerton University.
Completed a Science Diploma program through Alison.
Completed a Prompt Engineering Certificate program through Alison.
Earned a Master’s Degree in Public Health Science from University of the People.
Completed an Artificial Intelligence Diploma program associated with Amazon.