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Yandy Ettienne
Looking for a jobTeller Supervisor (Lead Teller)
I lead teller operations and deliver accurate banking, accounting, and customer service support.
Saint LuciaTeller Supervisor (Lead Teller) at Laborie Credit Union
About
I oversee teller operations at Laborie Credit Union, balancing drawers, investigating cash discrepancies, approving transaction overrides, and supporting members with complex requests.
I train and coach tellers, monitor transactions for accuracy and compliance, perform vault transactions, process salaries and standing orders, and audit deposit and withdrawal slips.
My earlier work in payables, receivables, reconciliations, shipping, and invoicing at M&C Drugstore and St. Lucia Air and Sea Ports Authority strengthened my experience with invoices, supplier reconciliations, journals, payments, and accounting records.
Experience
Teller Supervisor (Lead Teller)
Supervises teller operations, ensuring drawer balances, investigating cash discrepancies, and enforcing compliance. Trains and mentors tellers, handles escalations, and performs vault transactions.
Cash HandlingComplianceTeam LeadershipTrainingCustomer ServiceVault OperationsAudit
Receptionist
Opened accounts, granted loans within savings, and prepared statements. Managed phone calls, visitor sign-in, mail distribution, and scheduling of loan appointments.
Customer ServiceAccount OpeningLoan ProcessingFinancial Statement PreparationPhone SystemsScheduling
Education
University of the West Indies
Pursuing a Bachelor Degree in Accounting, expected to complete in the near future.
Sir Arthur Lewis Community College
Completed an Associate Degree in Business Administration from 2017 to 2019.
Completed an Associate Degree in Business Administration from 2017 to 2019.
Sir Ira Simmons Secondary School
Earned a CSEC Certificate with subjects including English, Mathematics, Principles of Accounts, and Principles of Business.