YELLAI Arvind

Looking for a job

Senior Functional Consultant

Bilingual client coordination at Fujitsu, bridging Japanese and India teams through client reviews, reporting, and follow-up.

IndiaSenior Functional Consultant at Fujitsu Pvt. Ltd.

Experience

Senior Functional Consultant
Fujitsu Pvt. Ltd.
Lead bilingual client coordination across Japanese client engagements, supporting communication, meeting interpretation, documentation, issue follow-up, reporting, and service delivery alignment between client and internal teams.
Client CoordinationJapaneseEnglishTranslationInterpretationMeeting CoordinationIssue TrackingReportingService DeliveryStakeholder Management
Associate Consultant (Japanese Language Specialist)
Supported Japanese-language client coordination, reporting, and application support across multiple workstreams, acting as a liaison between clients, engineers, and internal teams to ensure timely communication and issue resolution.
JapaneseClient CoordinationReportingApplication SupportPharmacovigilanceArgusJReport ServerSQLEmpirica SignalsTransform PVDemystifierTransPerfect
Senior Technical Support Engineer (Japanese Language)
Provided bilingual technical and client support for Citrix and Avaya environments, ensuring timely response to user issues. Coordinated communication between clients and engineers through email and chat to support issue resolution and status updates.
JapaneseEnglishTechnical SupportCitrixAvayaUser AdministrationServer MonitoringReportingTicket Management
Technical Consultant
Completed business-level Japanese training and CCNA-related learning while supporting IT consulting activities. Built foundational experience in Japanese business communication and IT support operations.
JapaneseBusiness CommunicationIT ConsultingCCNA
Technical Consultant (Japanese Language)
Served as translation and interpretation link between customers and client teams through email communication. Supported SAP-based data transfer using SAP Transport Management System and performed general job scheduling activities.
JapaneseTranslationInterpretationSAPSAP Transportation Managementjob scheduling
Japanese Language Expert
Delivered Japanese-language customer support through phone and email, acting as the communication bridge between customers and internal support teams. Managed tickets and coordinated troubleshooting for application, email, and peripheral-related issues.
JapaneseCustomer SupportPhone SupportEmail SupportTicket ManagementTroubleshooting

Education

SAP
Ongoing study of the SAP MM module.
DOEACC
Earned DOEACC 'O' Level certification in 2011.
Earned DOEACC 'O' Level certification in 2011.
MOSAI Institute of Japanese Language
Completed Japanese language training at the MOSAI Institute of Japanese Language.
International Lingua Institute
Completed Japanese language training at the International Lingua Institute.

Loading profile…

Experience

Senior Functional Consultant

Fujitsu Pvt. Ltd.

Lead bilingual client coordination across Japanese client engagements, supporting communication, meeting interpretation, documentation, issue follow-up, reporting, and service delivery alignment between client and internal teams.

Client CoordinationJapaneseEnglishTranslationInterpretationMeeting CoordinationIssue TrackingReportingService DeliveryStakeholder Management

Associate Consultant (Japanese Language Specialist)

Supported Japanese-language client coordination, reporting, and application support across multiple workstreams, acting as a liaison between clients, engineers, and internal teams to ensure timely communication and issue resolution.

JapaneseClient CoordinationReportingApplication SupportPharmacovigilanceArgusJReport ServerSQLEmpirica SignalsTransform PVDemystifierTransPerfect

Senior Technical Support Engineer (Japanese Language)

Provided bilingual technical and client support for Citrix and Avaya environments, ensuring timely response to user issues. Coordinated communication between clients and engineers through email and chat to support issue resolution and status updates.

JapaneseEnglishTechnical SupportCitrixAvayaUser AdministrationServer MonitoringReportingTicket Management

Technical Consultant

Completed business-level Japanese training and CCNA-related learning while supporting IT consulting activities. Built foundational experience in Japanese business communication and IT support operations.

JapaneseBusiness CommunicationIT ConsultingCCNA

Technical Consultant (Japanese Language)

Served as translation and interpretation link between customers and client teams through email communication. Supported SAP-based data transfer using SAP Transport Management System and performed general job scheduling activities.

JapaneseTranslationInterpretationSAPSAP Transportation Managementjob scheduling

Japanese Language Expert

Delivered Japanese-language customer support through phone and email, acting as the communication bridge between customers and internal support teams. Managed tickets and coordinated troubleshooting for application, email, and peripheral-related issues.

JapaneseCustomer SupportPhone SupportEmail SupportTicket ManagementTroubleshooting

Education

SAP

Ongoing study of the SAP MM module.

DOEACC

Earned DOEACC 'O' Level certification in 2011.

MOSAI Institute of Japanese Language

Completed Japanese language training at the MOSAI Institute of Japanese Language.

International Lingua Institute

Completed Japanese language training at the International Lingua Institute.