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Senior Product Manager

Shaped and delivered a global PSP compliance platform with a human-in-the-loop AI layer, now live with a US enterprise client. Replaced manual processes with real-time reporting, achieving roughly 5x faster turnaround.

Product ManagementPlatform ComplianceAIHuman In The LoopDocusignReal time Reporting

Product Manager

Owned productization of a configurable PSP program template, cutting go-live from 6-8 months to 1-2 months. Scaled to 85+ programs across eight APAC countries and drove ~$650K in template-enabled ARR.

Product ManagementProductizationConfigurable TemplatesAPI IntegrationMulti tenancyARR Growth

Associate Product Manager

Built and shipped a 0-to-1 HCP training module, rebuilding it on mobile with gamified certification after web underperformance, reaching 98% completion. Managed India PSP portfolio and introduced Co-Pay, Rebate, and BNPL capabilities.

Product Management0 To 1 ProductsMobileGamificationPSPCo PayRebateBNPL

Product Analyst

Authored requirement documents and mapped client needs to the Zelthy framework. Analyzed support tickets to surface product improvements and produced wireframes for new PSP workflows.

Product AnalysisRequirements DocumentationWireframingSupport Ticket Analysis

Senior Executive – Digital (GroupIT)

Led an enterprise chatbot platform that cut IT service resolution time by 20% and grew portal adoption by 15%. Delivered SAP and Quality Management modules and built analytics dashboards.

ChatbotIT Service ManagementSAPQuality ManagementAnalytics Dashboards

Management Intern

Completed a management internship at Dell International Services.

Technical Intern

Completed a technical internship at Jio.