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Independent Research & Investing
Data quality and AI evaluation professional seeking remote Vietnamese-language work; I verify information, catch inconsistencies, and provide accurate feedback.
VietnamIndependent Research & Investing at Independent & Flexible Work
Conducted financial market research, cross-verified information, and used AI tools to support investment decisions. Managed a personal investment portfolio with positive returns.
Financial ResearchData VerificationAI ToolsCritical ThinkingPortfolio Management
Managed childcare and household responsibilities while pursuing flexible work and self-directed learning.
Managed online store operations, customer service, and order processing on Facebook and TikTok Shop. Optimized product listings and executed promotional campaigns.
EcommerceCustomer ServiceOrder ProcessingSocial Media MarketingPromotion
TOEIC certification with a score of 940/990.
Graduation thesis on Management of Open Tour Service Quality at The Sinh Tourist, with a score of 9.35/10.
Bachelor of International Business Administration from HUFLIT, with a GPA of 7.73/10.
Provided cross-functional project management support and served as a key front-line representative to international customers. Reviewed processes, identified gaps, set up new SOPs, and executed improvement plans. Performed financial analysis, compiled reports, and managed product costing, pricing, and purchase order follow-ups.
Project ManagementFinancial AnalysisSOP DevelopmentData AnalysisCustomer NegotiationProduct CostingERPSAPExcelCross functional Coordination
Served as the front-line contact for international customers via email, Skype, and phone. Oversaw projects from initiation through completion, coordinated with departments to handle inquiries and complaints, and followed up on payments.
Customer ServiceSalesProject CoordinationCommunication SkillsProblem Solving
Collected, verified, and maintained student data; prepared data reports for marketing decisions. Coordinated with IT vendors for system troubleshooting and UAT, controlled system access, and managed stationery purchasing.
Data ManagementData VerificationUATSystem AdministrationVendor coordinationExcel
Handled reception, sales, cashiering, HR support, and logistics tasks at centers. Maintained student lists and handled parent inquiries and complaints.
Customer ServiceAdministrationSalesCashieringHR Support
Handled customer inquiries and complaints, sold tours and bus tickets, and supported team members in increasing sales and generating repeat business.
Customer ServiceSalesCommunication Skills
Profile sourced from Himalayas.