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Branch Manager
Operations | Project Coordination | Administrative Support | Strategy Planning
PakistanBranch Manager at Bridge Coworking Space
Managed complete branch operations at a coworking space, supervising 7 staff across operations, administration, HR, and facilities to maintain service quality. Led HR workflows (onboarding, attendance, leave, payroll inputs), procurement and vendor/internet/IT coordination, finance expense tracking, and client onboarding/renewals while improving SOPs and operational efficiency.
Team LeadershipHR OperationsProcurement and Vendor ManagementCustomer Relationship Management
Coordinated end-to-end security and protocol operations for a high-profile international investment forum. Liaised with police/security and immigration authorities for VIP movement, managed protocol compliance and route planning, and served as the liaison between government departments and event teams.
Document ManagementVIP Movement PlanningRoute PlanningCompliance
Led a remote recruitment and operations team of 10 professionals across Asia, serving as the primary point of contact for European stakeholders. Managed people operations, reporting, and quality assurance while supporting recruitment initiatives and team performance using digital task-tracking workflows.
Completed a Bachelor of Business Administration (BBA) at Virtual University of Pakistan from 2016 to 2020.
Completed a Bachelor of Business Administration (BBA) at Virtual University of Pakistan from 2016 to 2020.
Completed a DAE in Mechanical Engineering at Swedish Institute of Technology from 2011 to 2014.
Completed a DAE in Mechanical Engineering at Swedish Institute of Technology from 2011 to 2014.
Reporting and AnalyticsRemote Team ManagementRecruitment OperationsPeople OperationsQuality AssuranceStakeholder ManagementDigital Operations
Developed and executed operational strategies aligned with business objectives while managing procurement, vendor negotiations, and operational KPIs. Led workflow optimization to improve efficiency and performance, ensuring cost control, compliance, and timely project execution.
Operational StrategyProcurementKPIsWorkflow OptimizationCost ControlCompliance SupportTeam Leadership
Managed daily office administration, procurement, and facility coordination while supervising administrative staff. Handled budgeting and expense tracking, developed and enforced administrative SOPs and policies, and coordinated vendors to ensure smooth operational delivery.
Office AdministrationBudgetingStaff SupervisionFacilities Management
Managed executive schedules, communications, and confidential documentation to support senior leadership. Coordinated travel arrangements and meetings and provided administrative and operational assistance for leadership reporting needs.
Executive SupportSchedule ManagementTravel CoordinationMeeting CoordinationExecutive Communication
Handled customer inquiries and service requests, ensuring timely issue resolution and accurate customer record keeping. Maintained service performance targets while managing ongoing service-related requests and documentation.
Customer ServiceRecord keepingCRM Data ManagementPerformance Management
Profile sourced from Himalayas.