Loading profile…
Loading profile…
Returns Clerk
Returns Clerk at Boxer Distribution Centre, recording inventory variances and verifying deliveries to support accurate claims processing.
South AfricaReturns Clerk at Boxer Distribution Centre
Captured and updated system information for inventory variances, shortages, damages, and returns. Processed documentation including GRNs and pallet returns, and verified deliveries using warehouse systems.
Data CapturingDocumentationWarehouse Management SystemsInventory ManagementAttention To Detail
Managed webchat conversations and inbound calls, resolving customer queries at first point of contact. De-escalated complaints and maintained high service standards in line with SLAs.
Customer ServiceWeb ChatCall HandlingComplaint ResolutionCommunication SkillsSLA Compliance
Managed logistics, CCTV monitoring, and coordinated responses to chemical and marine emergencies. Monitored spill responses, tracked hazardous waste, and dispatched hazmat technicians.
CCTV MonitoringLogistics CoordinationEmergency ResponseHazardous Waste ManagementCommunication Skills
Interpreted during hearings, workshops, and educational tours. Translated documents, provided proofreading, and supported office administration.
TranslationInterpretingProofreadingOffice Administration
Provided remote diagnostic and connection assistance for broadband, Wi-Fi, and television services. Explained products and guided customers through service resolution steps.
Technical SupportCustomer ServiceTroubleshootingCommunication Skills
Provided remote diagnostic and connection assistance for broadband, Wi-Fi, and television services. Explained products and guided customers through service resolution steps.
Technical SupportCustomer ServiceTroubleshootingCommunication Skills
Welcomed guests, conducted guided tours, managed bookings, and provided visitor assistance. Supported reception and administrative tasks.
Customer ServiceTour GuidingBooking ManagementAdministration
Pursued a National Diploma in Translation and Interpreting.
Profile sourced from Himalayas.