Engagement Coordinator
AbstraAnguilla, Antigua and Barbuda + 43 more
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We are seeking an organized and customer-focused Engagement Coordinator to support patient communications and appointment scheduling. This role serves as a key contact for patients, coordinating appointments and ensuring a positive experience through excellent customer service in a fast-paced healthcare environment.
Location: Latam, 100% remote and working hours are based on the US Central or Eastern Time Zone.
Key Responsibilities:
- Serve as the primary patient contact via phone, email, and messaging.
- Schedule, reschedule, cancel, and confirm appointments.
- Handle high-volume inbound and outbound calls professionally.
- Provide appointment and service information to patients.