Questions about billing

How does billing work?

Plans are billed monthly through Stripe. You are charged when you subscribe and then once a month on the same day. Your card details never touch our servers.

Can I cancel any time?

Yes. Cancel from the billing page and you keep every paid feature until the end of the period you already paid for. After that your account moves to the Free plan and you are not charged again.

What happens to my data if I downgrade or cancel?

Nothing is deleted. If you have more resumes or companies than the Free plan allows, they become read-only: you can view and delete them, but not add more.

Can I switch between Pro and Max?

Yes, from the billing page at any time. Upgrades start immediately and are prorated; downgrades take effect at the end of the current period.

What happens if a payment fails?

Your plan stays active while Stripe retries the charge for a few days and we email you so you can update your card. If it still fails, the account moves to Free.

Do you offer refunds?

If something went wrong with a charge, write to [email protected] and we will sort it out.

Not sure which plan fits? Try the free resume and job comparison first, or read the help center.