Genetic Testing Customer Support Coordinator
Baylor GeneticsUnited States only
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Job Summary:
The Genetic Testing Customer Support Coordinator serves as a key liaison between healthcare providers, patients, and internal teams to facilitate a seamless genetic testing experience. This role is responsible for providing exceptional customer support by assisting with test coordination, answering inquiries, processing orders, and ensuring timely communication throughout the testing process. The Coordinator will work closely with sales, laboratory, and client services teams to optimize the customer experience.