Expert Capacity Planner

Worker Type:

EmployeeIndividual contributor role and capacity support contact on numerous client accounts. The expert level capacity planner role has principal responsibilities on client accounts and provides assistance to capacity team members on their assigned accounts. Mentoring team members and providing insights to other functional areas in the organization. Leading capacity projects and supporting core strategic initiatives. Typically has mastery knowledge of several platforms (mainframe, distributed, cloud, network, storage) deployed in support of corporate IT infrastructure. Responsibilities include system and workload forecasting, modeling, and trending in support of the global Ensono enterprise. Supporting diagnostics and resolution contributing to incident root cause investigation. Performance analysis using internally developed tools/processes and vendor products to increase efficiency through automation and/or standard processes as appropriate. Stays engaged with industry trends, products and service offerings, which are relevant to existing and emerging technologies. Additionally Expert level Capacity Planners support job functions outlined in the Senior and Staff Capacity Planning level positions. Duties and Responsibilities