L2 Microsoft 365 Operations Engineer (Exchange, Teams & SharePoint)
GruveIndia only
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About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position summary:
We are looking for a skilled L2 System Administrator to support Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams and related collaboration workloads. The role is responsible for incident resolution, service administration, troubleshooting, service health monitoring and configuration management. The administrator will work closely with L1 operations, L3 SMEs, Identity, Security and Network teams to maintain service availability and SLA compliance.