Call Coordinator - 6 Month Contract
HarrisCosta Rica only
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About the Role
We are looking for a Call Coordinator to be the first point of contact for customers who call our support line. You’ll answer incoming calls, collect the right details, and create accurate, well-written tickets in TeamSupport so our support teams can resolve issues quickly. You’ll take calls for customers across all Aurora product lines. You won’t need to fix technical problems yourself. What matters most is clear communication, accuracy, and professionalism.
What You’ll Do
- Answer incoming customer calls promptly and professionally during business hours (8–5 EST)