Healthcare Provider Directory Validation Asst - REMOTE

Health Services Advisory Group$21.63 – $25.00 per hourUnited States only

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Are you passionate about improving the quality of healthcare?
Are you ready to leverage your talents to make healthcare better for everyone?
Do you want the opportunity to give back to your community?
Do you want to have fun at work ?
Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!

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Healthcare Provider Directory Validation Asst - REMOTE at Health Services Advisory Group · ApplyPick

Details regarding potential project assignments will be discussed with candidates during the interview process.
ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIES
Serve as an integral part of HSAG Data Science & Advanced Analytics division.
Serve as an integral part of HSAG Data Science & Advanced Analytics division.
Contact healthcare provider offices by phone to validate and capture accurate directory information in HSAG’s database.
Verify and record accurate contact details, including office phone numbers, addresses, and email addresses.
Confirm and document healthcare providers' specialty areas, qualifications, and credentials.
Validate information on accepted insurance plans, Medicaid participation, and any specific project requirements.
Update provider profiles with accurate and current information in HSAG’s database.
Address any questions or concerns raised by healthcare providers regarding the directory validation process.
Maintain strict confidentiality and adhere to privacy regulations while handling sensitive provider information.
Collaborate with internal teams to resolve any discrepancies or inconsistencies identified during the validation process.
Follow established protocols and guidelines to ensure the accuracy and completeness of directory data.
Provide regular progress reports to management, highlighting any challenges or trends observed during the validation calls.
Contact healthcare provider offices by phone to validate and capture accurate directory information in HSAG’s database.
Verify and record accurate contact details, including office phone numbers, addresses, and email addresses.
Represent HSAG in a professional manner at all times.
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent; additional education or training in healthcare administration or a related field is a plus but not required.
OTHER QUALIFICATIONS
Previous experience in a customer service or telephone-based role is preferred.
Excellent verbal communication skills and the ability to build rapport with healthcare professionals over the phone.
Strong attention to detail and the ability to accurately record and document information.
Proficiency in using computer systems, databases, and standard office software.
Exceptional organizational and time management skills to prioritize and complete tasks within specified timelines.
Ability to work independently with minimal supervision while following established protocols.
Ability to type at least 50 words per minute.

Healthcare Provider Directory Validation Asst - REMOTE

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Healthcare Provider Directory Validation Asst - REMOTE

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