Customer Success Manager
Home365United States only
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Job Title:
Customer Success Manager
Description:
Home365 is an innovative InsureTech/PropTech company transforming residential real estate investment and property management. Our technology-driven platform simplifies property ownership and management while providing investors with a Net Operating Income (NOI) Guarantee designed to protect operating performance and support long-term investment success.
We are seeking a proactive, customer-focused Customer Success Representative to build and maintain strong relationships with property owners, deliver exceptional service, and ensure a seamless ownership experience. This role is responsible for managing day-to-day owner communications, resolving service-related concerns, and proactively identifying opportunities to improve customer satisfaction and retention.