Salesforce Developer (PW2)
JWay Group, Inc.Philippines only
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Job Summary:
We are looking for a skilled Salesforce Developer to join a high-impact project for the Care organization, focused on onboarding to a new Salesforce Service Cloud instance. The role involves working with advanced Salesforce technologies including Enhanced Chat, Einstein for Service, and Data Cloud. You’ll be part of a collaborative team helping to transform the agent experience through automation and AI-driven insights.
Key Responsibilities:
- Configure and customize Salesforce Service Cloud for case management via email, chat, and web forms,
- Implement and support Enhanced Chat (formerly Live Agent / Messaging In-App and Web) functionality,