Supervisor, Accounts Receivable Services- Remote

Job Purpose The Supervisor, Accounts Receivable Services (Medical experience required) is responsible for monitoring and overseeing the daily activities of their AR team including inventory management and staff training. Duties and Responsibilities

Monitors and coordinates follow up activities to ensure work assignments are equitable, and accounts receive timely follow up and collection goals are met Perform weekly QA review of their team’s work Weekly review of staff productivity reports Provide weekly staff productivity updates to the AR Analyst Provide assistance/resolution to external and internal client inquiries Prepares and maintains reports or logs as required Maintain a current working knowledge of all healthcare related issues and regulations Identifies issues and works with the manager and director to get them resolved Provide training, monitoring and feedback as well as disciplinary action as necessary Maintain a professional attitude Maintain confidentiality at all times Monitor their teams attendance and PTO usage Other duties as assigned Responsible for ensuring that remote client access to is disabled for terminated or transferred employees when applicable in a timely fashion Understand and comply with Information Security and HIPAA policies and procedures at all times and ensure all direct reports are trained and in compliance of said policies and procedures at all times. Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards and enforce such for all direct reports Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties for your respective team