Lead Product Manager - Housing Repairs

NECSWSUnited Kingdom only

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Following significant investment in our Repairs and Workforce management solutions, NEC is looking for an experienced and skilled individual to lead a team of Product Managers in this area.

Management of repairs is a critically important for social housing landlords and this role will focus on ensuring that the NEC Housing platform supports our customers to deliver the best service they can to their tenants.

You will work with a team of Product Managers to understand market needs, listen to customer requirements and use that information to work with our Development team to build solutions that deliver.

The Lead Product Manager for Repairs & Workforce Management will be responsible for defining and articulating the NEC Housing repairs proposition and work closely with teams including Pre-Sales, Marketing and Sales to ensure that it’s effectively promoted in the market. In addition, you will be working closely with our Business Solution Architects, Implementation and Customer Support teams to help resolve customer issues and challenges.

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Lead Product Manager - Housing Repairs at NECSWS · ApplyPick

Strong Social Housing knowledge and awareness of current sector issues, challenges and legislation, specifically in the repairs area Good understanding and experience of technology and use / implementation of a housing management solution used in the Social Housing sector Experience of working with customers (internal or external) to design robust business and process-based solutions to meet business needs Working knowledge of the project life-cycle, structured methodologies, and delivering projects on time and to budget Expert stakeholder management skills to secure and maintain external and internal commitment to agreed scope and outcomes Experience of working in the IT sector in architecture, product management, business analysis or project delivery roles Experience of working with solution providers in the definition or specification of product enhancements either as a senior customer or supplier Experience of UI/UX design Experience of working with / implementing HMS solutions Excellent communication skills with significant experience of customer engagement / customer management at all levels including senior management / director levels Excellent formal and informal presentation skills encompassing a broad range of stakeholders Ability to upskill rapidly in new areas or technologies to an appropriate level of understanding We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

Lead Product Manager - Housing Repairs

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Lead Product Manager - Housing Repairs

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