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Who we are.
Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.
Role Summary:
This role goes beyond traditional QA; the ideal candidate should be capable of validating, evaluating, and improving AI-powered systems, agents, copilots, and LLM-driven workflows while building scalable automation frameworks and intelligent quality solutions. You will work closely with Engineering, AI/ML, Platform, Product, and DevOps teams to ensure reliability, safety, observability, scalability, and quality of modern AI-native applications and Agentic systems.
What you'll do & how you'll make your mark.
AI/LLM Quality Engineering
Design, validate, and optimize testing strategies for AI-powered applications, copilots, chatbots, RAG pipelines, and autonomous AI agents.
Hands-on experience with: Cursor GitHub Copilot Claude Gemini OpenAI APIs
Experience with vector databases and embeddings
Exposure to MLOps workflows and ML lifecycle testing
Knowledge of performance testing and security testing
Experience validating AI governance/compliance requirements
Experience with contract testing, chaos testing, or resilience engineering
Familiarity with accessibility testing and cross-browser/device testing
Exposure to synthetic monitoring and production observability
Bonus Skills (High Impact)
AI Red Teaming
LLM Security Testing (Prompt Injection, Jailbreaks, Data Leakage)
Agent Reliability & Safety Testing
AI Cost Optimization
Distributed Systems Testing
Test Data Engineering
Feature Flag Testing
AI Observability & Telemetry
Reinforcement Learning feedback workflows
Human-in-the-loop evaluation systems
Knowledge Graph integrations
Multi-modal AI testing (vision/audio/text)
What We’re Looking For
Engineers who actively experiment with AI tools and build side projects, prototypes, PoCs, or open-source contributions.
Strong problem solvers who can combine traditional QE practices with modern AI-native engineering approaches.
Passion for innovation, developer productivity, automation acceleration, and intelligent testing.
Ability to rapidly learn emerging AI frameworks, tools, and architectures.
Nice Portfolio Signals
Candidates with one or more of the following will stand out:
GitHub repositories showcasing AI/automation projects AI agents or copilots built personally or professionally Contributions to open-source automation or AI ecosystems Blogs, talks, workshops, or technical content on AI/testing Experience integrating AI into SDLC or QE workflows Experience with autonomous testing systems or self-healing automation Why you'll love us.
Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
We care about you. We are a family, and we care about you and your family’s physical and mental health by providing competitive HMO benefits – 175k MBL with one free dependent upon one year of service! We also give out Punctuality Bonus, Generous Vacation policy, and much more!
Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!
This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.
