Associate Client Manager

Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards.

Responsibilities

Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions along with helping to diminish/eliminate client concerns & roadblocks to drive usage

Work with the Account Leads to elevate the customer experience Integrate AI into workflows to drive efficiency, unlock new insights, and maximize analytical impact During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations Prepare and present insights/recommendations, using NIQ standards Drive customer satisfaction through analyses and delivery of relevant and impactful insights Identify revenue leads in an independent way and take ownership in partnering with Account Lead to convert these into revenue opportunities Take initiative to remove roadblocks when they arise Lead by example, guiding and coaching junior team members