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Category: Health Care
Location:
Digital Marketing & Business Assistant
Employment Type: Full-Time
Work Setup: Remote
About the Role
We are seeking a highly skilled, versatile, and proactive Digital Marketing & Business Assistant to support two growing Australian businesses. This hybrid role combines social media and content management for a Sports and Remedial Health Clinic with administrative, research, and advertising support for a Commercial Property Management and Property Development business.
You will play an important role in supporting daily operations across both businesses, including patient coordination, digital marketing, basic bookkeeping, property administration, and research.
Approximately 20–30% of the workload will involve supporting the commercial property management and property development business. Previous property experience is advantageous but not essential.
Key Responsibilities
Practice Management & Administration (Allied Health)
Manage daily scheduling, rescheduling, cancellations, and client enquiries via phone, email, and Cliniko.
Answer incoming calls professionally and ensure a positive client experience.
Oversee patient intake forms, maintain accurate records, and assist with basic billing enquiries.
Provide administrative support to ensure smooth daily clinic operations.
Social Media & Digital Marketing
Conceptualise, create, and schedule engaging content across Facebook, Instagram, and TikTok.
Assist with managing digital advertising budgets, campaign optimisation, and strategic removal of Google Ads campaigns.
Monitor engagement, respond to messages, and maintain a strong online community presence.
Basic Bookkeeping & Financial Support
Perform accurate daily bookkeeping using Xero.
Reconcile bank statements, match invoices, and process basic expenses.
Assist with tracking accounts receivable and accounts payable across both businesses.
Commercial Property Management & Property Development Support (20–30% Workload)
Provide administrative support for the commercial property portfolio.
Assist with tenant communications, lease documentation tracking, and maintenance request coordination.
Support property development research, ad hoc administrative tasks, and advertising requirements.
Conduct market research, gather relevant data, and assist with project-related administrative tasks.
Previous property experience is advantageous but not essential.
NDIS & Home Care Agency Research & Collaboration
Research NDIS agencies, Home Care Providers, and community support organisations.
Initiate contact and develop collaborative relationships to position the clinic as a preferred service provider.
Assist with onboarding processes, documentation requirements, and communications with agency partners.
Support the development of referral pathways and service agreements.
Requirements
Digital Marketing & Business Assistant
Employment Type: Full-Time
Work Setup: Remote
About the Role
We are seeking a highly skilled, versatile, and proactive Digital Marketing & Business Assistant to support two growing Australian businesses. This hybrid role combines social media and content management for a Sports and Remedial Health Clinic with administrative, research, and advertising support for a Commercial Property Management and Property Development business.
You will play an important role in supporting daily operations across both businesses, including patient coordination, digital marketing, basic bookkeeping, property administration, and research.
Approximately 20–30% of the workload will involve supporting the commercial property management and property development business. Previous property experience is advantageous but not essential.
Key Responsibilities
Practice Management & Administration (Allied Health)
Manage daily scheduling, rescheduling, cancellations, and client enquiries via phone, email, and Cliniko.
Answer incoming calls professionally and ensure a positive client experience.
Oversee patient intake forms, maintain accurate records, and assist with basic billing enquiries.
Provide administrative support to ensure smooth daily clinic operations.
Social Media & Digital Marketing
Conceptualise, create, and schedule engaging content across Facebook, Instagram, and TikTok.
Assist with managing digital advertising budgets, campaign optimisation, and strategic removal of Google Ads campaigns.
Monitor engagement, respond to messages, and maintain a strong online community presence.
Basic Bookkeeping & Financial Support
Perform accurate daily bookkeeping using Xero.
Reconcile bank statements, match invoices, and process basic expenses.
Assist with tracking accounts receivable and accounts payable across both businesses.
Commercial Property Management & Property Development Support (20–30% Workload)
Provide administrative support for the commercial property portfolio.
Assist with tenant communications, lease documentation tracking, and maintenance request coordination.
Support property development research, ad hoc administrative tasks, and advertising requirements.
Conduct market research, gather relevant data, and assist with project-related administrative tasks.
Previous property experience is advantageous but not essential.
NDIS & Home Care Agency Research & Collaboration
Research NDIS agencies, Home Care Providers, and community support organisations.
Initiate contact and develop collaborative relationships to position the clinic as a preferred service provider.
Assist with onboarding processes, documentation requirements, and communications with agency partners.
Support the development of referral pathways and service agreements.
Required Skills & Experience
Australian Client Experience: Minimum of 2–3 years of experience working directly with Australian businesses, ideally in health, real estate, or professional services.
System Knowledge: Proficiency in Cliniko (preferred but not essential) or similar cloud-based practice management systems, and Xero bookkeeping software.
Content Creation: Strong eye for design and understanding of current content trends across TikTok, Instagram, and Facebook.
Technical Skills: Comfortable using Google Workspace, Google Ads, and cloud-based platforms.
Communication: Excellent written and verbal English skills, with an understanding of Australian business communication styles and expectations.
Property Experience: Advantageous but not essential.
NDIS & Home Care Knowledge (Preferred):
Understanding of how NDIS and Home Care Providers operate.
Familiarity with referral processes, service agreements, and provider onboarding.
Experience communicating with support coordinators, case managers, or agency representatives.
Ability to research and identify partnership opportunities within the disability and aged care sectors.
Clarify the Google Ads responsibilityAdd a clear application call to action
Benefits
Why Join Us?
Healthy, supportive, and conducive work environment (Great Place to Work™ Certified for five consecutive years!) Work with an innovative company delivering cutting-edge solutions across multiple industries Lead a team in a fast-paced, high-growth environment Competitive salary with opportunities for career advancement Collaborative, forward-thinking work culture 21 leave credits plus all client-based holidays HMO coverage with dependent benefits Exposure to world-class leadership from both local and international supervisors Ready to take your career to the next level? Apply now!
