340B Director, Client Success
Pillr HealthUnited States only
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- Job Title: 340B Director, Client Success
- Location: Remote
- Department: Client Success
- Reports To: Division General Manager
- Job Type: Full-Time, Exempt
Position Summary:
The 340B Director, Client Success directs and oversees the activities ensuring clients effectively leverage Pillr Health ’s products and services to achieve their business objectives. This role is responsible for developing strategies and processes that ensure client satisfaction throughout all phases of the client lifecycle, facilitates long-term relationships, and promotes client retention. The 340B Director, Client Success monitors and improves training and onboarding processes to ensure smooth product adoption and client collaboration. Utilizes data insights and feedback mechanisms to identify and understand clients’ needs and challenges. Establish collaborative relationships with Sales, Product Development and other cross-functional areas to support client’s needs.