Site Reliability Engineering Lead
Quavo, Inc.$160K – $180K per yearUnited States only
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Who we are:
Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.
About the role:
The Site Reliability Engineering Team Lead owns application monitoring at Quavo: what gets detected, how alerts are routed, and how good the signal is. No team has been accountable for this until now, so monitoring has been assigned by where an incident started and has lapsed or been duplicated afterward. Reporting to the VP of Engineering, the role connects Product, Infrastructure, and Support through clear routing and agreed severity standards, with authority to assign remediation to the owning group. The result is that Quavo finds issues before clients report them, and every alert has an owner before it fires.