The Clinical Trial Scientific Affairs Associate Specialist supports subcontracted testing performed by referral laboratories on ACM’s behalf. The role helps ensure timely, accurate results by maintaining effective partnerships and clear communication with external laboratories. The Associate Specialist tracks testing and procedural changes, maintains study documentation, and helps coordinate scientific and operational requirements between ACM and its referral laboratory partners.
RESPONSIBILITIES
Support day-to-day relationships with global Referral Laboratories to help maintain consistent service delivery and alignment with Clinical Trial study requirements.
Enter and maintain Referral Laboratory information in ACM databases, processes, and service records.
Assist with drafting, processing, and tracking work orders for Referral Laboratories in accordance with company procedures.
Route and track communications between Referral Laboratories and internal ACM stakeholders, escalating questions or issues as appropriate.
Collect and summarize partnership information used to support Referral Laboratory performance scorecards.
Provide documentation and coordination support for quality investigations and root cause analyses led by ACM Quality Assurance and CTSA Leadership.
Document referral lab testing information and maintain accurate, current records throughout the trial lifecycle.
Share updates with internal stakeholders, coordinate follow-up activities, and raise ongoing study issues to the appropriate team members.
Assist with preparing agendas, materials, and follow-up items for governance meetings.
Assist with invoice review and reconciliation by gathering information and documenting discrepancies.
Enter and maintain vendor opportunity status updates in designated tracking tools.
Provide meeting coverage and document key updates when team schedules conflict.
Enter vendor quality events and support follow-up activities through resolution.
Support the coordination and routing of other CTSA department escalations to the appropriate team members.
Follow all company policies, procedures, and standards related to confidentiality and data integrity.
REQUIRED QUALIFICATIONS Bachelor Degree or 2 years of life sciences experience required.
PREFERRED QUALIFICATIONS Remote work experience preferred.
MT(ASCP) certification or equivalent certification preferred.
Experience in clinical laboratory setting preferred.
Excellent communication, word processing, and computer skills.
Excellent time management and organizational skills.
Demonstrated ability to work independently.
Ability to manage multiple projects with tight deadlines.
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.
PAY RANGE:
$23.00 - $28.00 CITY:
Rochester POSTAL CODE:
14624
The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
