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Work Setup:Remote - Philippines
Equipment:Bring Your Own Device (BYOD)
Type of Contract:Full-Time
Schedule:8:00 AM - 11:30 PM EST (Monday to Sunday)
Start Date:November 9, 2026
TheInbound Sales Representativeis responsible for handling sales calls and/or chats, engaging with customers to identify their needs and assist in retention efforts. This position will also be responsible for maintaining an up-to-date knowledge of our products and services, and providing excellent customer service to potential customers.
What does a day in the life of a Sales Representative look like?
Respond promptly and professionally to customer inquiries via phone, email, or chat
Provide accurate information about products and services to customers
Negotiate and closes sales deals over the phone, email or chat
Identify customer needs and recommends appropriate products or services
Assist with customer retention efforts
Transfer non-sales related calls to the appropriate teams
Maintain accurate documentation of all customer interactions in CRM system
Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
Collaborate with other departments as needed to resolve customer issues
Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
Adhere to company policies and procedures
Meet or exceed performance targets for related KPIs
Perform other duties as assigned
What are the required qualifications for a Sales Representative?
1 year experience in an inbound or outbound sales role or equivalent, preferably in the call center environment
Experience in outbound sales preferred
Experience supporting customers via phone, chat and email preferred
Strong communication skills, both verbal and written
Strong negotiation and sales skills
Proficient in using computers and various software applications such as CRM
Ninja Perks and Benefits
Full time employees
Competitive compensation
Adherence to government-mandated benefits
Retirement Savings Program with Company Matching
Life Insurance
HMO on day 1
Paid time off, birthday leave
Bonus and incentive plans
Opportunities for skills training and personal and professional development
Employee Referral Program
Experienceinfinite funso you can haveinfinite growth. Discover aBetter Way to Grow! Are you ready?
If your background aligns with the qualifications above, fast-track your application by completing the quick AI pre-screening interview.
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Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
