Resourcer (Tech)

This is a remote position.

(Offshore, South Africa) Location: Remote, South Africa Hours: Aligned to UK business hours Engagement: Full time, through our South African partner agency Target start: ASAP The role in one paragraph Our client has a matchmaking product. It connects candidates with live roles, and it needs a steady flow of well-qualified software engineers to do that well. This role runs the screening calls that create that flow. Wave gives you the candidates, the booked calls, the script and the tools. Your job is to work through them at pace, have a proper conversation with each engineer, and capture everything our matchmaking needs. You will not be sourcing or searching LinkedIn. Every candidate you speak to has been selected by us, so your focus is the quality and volume of your calls. What you own Screening calls Run pre-booked screening calls with software engineers based in London and across the UK Follow the client script: open with who we are and what we offer, cover the key questions, and close with clear next steps Capture what each candidate wants: salary and package, hybrid setup and days in the office, tech stack, roles of interest and their key drivers for a move Probe the CV where needed, including gaps, short stints and reasons for moving from contract to perm Introduce the week's priority roles using the short pitches agreed at the Monday kickoff Notes and candidate data Use Granola on every call and run our recipe at the end to check nothing is missing Save notes to the right place straight after each call, with an up to date CV, LinkedIn or GitHub Confirm each candidate's intent: joining our platform, a specific role, or both Outbound calling Between booked calls, work through the call list we provide using Dialpad and book in further screening calls Re-engage candidates from our historic database, collect updated CVs and refresh their records Pick up useful market information on calls, such as where else candidates are interviewing, and log it for the team Skills and behaviours Strong spoken and written English, and confident on the phone with people you have not met before Comfortable making a high volume of calls every day and following a set process Moves at a fast pace without dropping quality Good judgement on a CV: spots gaps, job hopping and anything that needs a follow-up question Strong work ethic, reliable and self-managing while working remotely Comfortable with AI tools and new systems, including Granola, Dialpad, Slack, Gmail and Notion Coachable: takes feedback and applies it quickly How you will be supported Training on the script and the Granola recipe in your first week You will shadow calls A Monday kickoff each week covering the priority roles and how to pitch them Regular check-ins on call quality and output How we will measure success 20 to 30 screened candidates passed into our platform each week Complete notes on every call, with nothing flagged as missing by the recipe The call list is worked through daily, with new screening calls booked between screens Historic candidates are refreshed with current CVs and records Call quality that represents us well, based on regular review