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About the Role
As an AI Speech Quality Specialist in our Global AI Community, you evaluate and validate speech AI systems—ensuring machine-generated voices sound natural, speech recognition captures intent accurately, and voice AI models learn from high-quality datasets. Your work directly impacts millions of users' voice-based AI experiences.
What You'll Do
Audio Evaluation & Quality Assessment
Evaluate AI-generated speech (TTS) for naturalness, pronunciation, rhythm, tone, and emotion
Identify transcription errors, pronunciation issues, and linguistic nuances in speech recognition (ASR) outputs
Analyze audio using waveform and spectrogram tools to identify quality issues
Provide structured feedback for model improvement
Audio Editing & Technical Proficiency
Perform professional audio editing (segmentation, trimming, noise reduction, enhancement)
Apply audio restoration techniques to optimize speech samples
Prepare and validate speech content for training pipelines
Speech Linguistics & Dataset Validation
Apply phonetics and linguistics expertise to identify speech variations across accents and languages
Review voice recordings for clarity, consistency, and technical quality
Support creation and validation of high-quality speech datasets
Perform audio annotation and labeling for dataset integrity
Voice AI Project Support
Support TTS, ASR, voice similarity, voice generation, and conversational AI evaluation projects
Contribute to quality assurance workflows for voice technology projects
Document findings to inform model improvement
Qualification path
Mandatory Qualifications
Education / Professional Background
One of the following:
Bachelor's degree in Audio Engineering, Sound Engineering, Music Technology, Linguistics, Phonetics, Speech-Language Pathology, Computational Linguistics, or Computer Science (Speech/AI focus)
OR 2+ years professional experience in: audio production, dialogue editing, voice recording, podcast/audio post-production, speech dataset creation, or AI speech projects
Language Requirements
Native-level Malay(C1/C2+) – Required for pronunciation and linguistic accuracy
Professional English (B1+) – Required for technical instructions and documentation
Technical Competency
Hands-on experience with at least one professional audio tool: Adobe Audition, iZotope RX, Pro Tools, Reaper, Audacity, Logic Pro, Cubase, or equivalent DAW
Working knowledge of: audio editing/restoration, noise reduction, spectrogram analysis, waveform interpretation, and audio quality assessment
Assessment & Verification Requirements
Completion of subject-specific qualification assessment (practical audio/speech evaluation)
Identity verification (IDV) process – Required as soon as possible after application completion
Payment:
Currently, pay rates for experts range from $15- $40 USD per hour
Our Payment terms are defined for each project.
Why Join the TELUS Digital AI Community:
Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.
TELUS Digital AI Community
Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.
Independent Contractor Relationship
This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.
