Chief Digital Officer (CDO) – Insurance & Investments

TheHiveCareersDominican Republic only

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Chief Digital Officer (CDO) – Insurance & Investments
Role Summary

The Chief Digital Officer (CDO) is responsible for developing and executing the organization's digital strategy, leading enterprise-wide digital transformation, and leveraging technology to improve operational efficiency, customer experience, innovation, and business growth across insurance and investment operations.

The CDO will oversee digital platforms, technology-enabled business transformation, automation, data-driven innovation, and digital product development. Working closely with executive leadership and business units, the role will ensure that digital capabilities support the organization's strategic objectives, enhance competitiveness, and deliver secure, scalable, and customer-centric financial services.

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Chief Digital Officer (CDO) – Insurance & Investments at TheHiveCareers · ApplyPick

Lead digital transformation, digital product, data, and technology strategy teams.
Establish digital performance objectives, budgets, governance structures, and delivery accountability.
Collaborate with the CIO, CTO, CISO, COO, CXO, and business leaders to coordinate technology priorities.
Manage relationships with technology vendors, implementation partners, consultants, and strategic digital partners.
Present digital strategy, transformation progress, investment requirements, and performance results to the CEO and Board.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field.
Master's degree in Technology Management, Digital Transformation, Business Administration, or a relevant discipline preferred.
12–15+ years of progressive experience in digital transformation, technology leadership, IT strategy, digital product development, or technology-enabled business innovation.
At least 5 years in a senior leadership or executive technology/digital management position.
Experience in insurance, banking, investment management, wealth management, fintech, or other regulated financial services.
Proven track record of leading enterprise-wide digital transformation and technology modernization initiatives.
Strong knowledge of digital platforms, cloud technologies, enterprise systems, automation, data analytics, and emerging technologies.
Experience managing technology budgets, digital projects, vendor relationships, and cross-functional teams.
Understanding of cybersecurity, data governance, regulatory compliance, and technology risk management.
Strong strategic thinking, commercial awareness, communication, and stakeholder management capabilities.
Key Performance Indicators (KPIs)
Progress against the enterprise digital transformation roadmap.
Digital adoption and active usage rates across customer channels.
Percentage of business processes digitized or automated.
Reduction in operational costs and manual processing time.
Digital customer acquisition and onboarding rates.
Digital platform availability, reliability, and performance.
Customer satisfaction with digital products and services.
Return on investment (ROI) of digital initiatives.
Data quality, analytics adoption, and reporting effectiveness.
Cybersecurity incidents and digital risk mitigation performance.
Delivery of digital projects within approved budgets and timelines.
Revenue generated or supported through digital channels.
Originally posted on Himalayas

Chief Digital Officer (CDO) – Insurance & Investments

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Chief Digital Officer (CDO) – Insurance & Investments

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Digital Strategy & Transformation

Digital Platforms & Product Development

Technology Innovation & Emerging Solutions

Data & Analytics

Operational Automation & Efficiency

Cybersecurity, Data Protection & Digital Risk

Digital Customer Experience

Leadership & Stakeholder Management

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