
Customer Service Expert - Remote
YO AI LabsUnited States only
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- Role Title: Customer Service Subject Matter Expert (SME)
- Job Type: Contractor
- Location: Global, Fully Remote
- Schedule: Flexible, approximately 15 hours per week
- Hourly Compensation: $20–$50 USD
- Interview Language: English
We are seeking experienced Customer Service SMEs to support an AI training project focused on improving speech-to-speech AI agents. Candidates will participate in realistic customer service conversations, evaluate AI responses, and provide expert feedback to enhance communication, problem-solving, and customer support quality.
Note: There is no immediate project available. Qualified candidates may be contacted for future opportunities.