Adéle Terhorst

I've supported Five Star's U.S.-based air-freight operations remotely, responding to shipment alerts and customer requests within a 15-minute SLA. I use Crown Data TMS for shipment searches, job logs, updates, quote requests, customs recovery documentation, and handovers. At Hamilton Brush / Freeworld Plascon, I processed 80–200 supplier invoices daily, resolved statement discrepancies, requested credit notes, and supported imports, exports, reporting, reconciliations, and executive administration for the CEO and other directors. I've also prepared legal documents and court bundles at Seppings Attorneys, managing confidential files, diaries, deadlines, client communication, data capturing, and invoicing. Across freight, legal, workshop, creditors, and property-support environments, I bring 20+ years of accurate, organised, deadline-driven administration. I'm comfortable working independently with high volumes, confidential information, and distributed teams.