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Customer Service Agent Trilingual
Trilingual translator-interpreter with extensive customer support experience.
PeruCustomer Service Agent Trilingual at Concentrix
Provided trilingual customer service for Wallbox and Salomon campaigns. Assisted customers with inquiries and resolved issues in French, English, and Spanish.
Customer ServiceMultilingual CommunicationProblem SolvingCRM SoftwareTechnical Support
Delivered OPI medical interpretation services, facilitating communication between English and Spanish speakers in healthcare settings. Ensured accurate and confidential interpretation of medical information.
Medical InterpretationEnglish Spanish TranslationActive ListeningCultural Competence
Provided remote freelance translation and interpretation services across English, French, and Spanish for various clients. Managed multiple contracts and delivered high-quality linguistic solutions.
TranslationInterpretationEnglishFrenchSpanishProject ManagementClient Communication
Served as an Advisor I for customer service, supporting Lowes and Reckitt campaigns from a home-based setting. Handled customer inquiries and provided solutions in English and French.
Customer ServiceEnglishFrenchRemote WorkConflict ResolutionData Entry
Worked as a remote bilingual customer care agent for the Turo campaign, assisting customers in English and French. Resolved issues and provided support for vehicle rental services.
BilingualismEnglishFrenchRemote SupportProblem SolvingCustomer Service
Offered remote freelance translation and interpretation services in English, French, and Spanish. Managed diverse projects and ensured accurate linguistic conversions.
TranslationInterpretationEnglishFrenchSpanishCross Cultural CommunicationTime Management
Provided bilingual customer care for the Philips campaign, assisting customers in English and Spanish. Handled product inquiries and resolved service-related issues.
EnglishSpanishProduct SupportCall Center OperationsCRMCustomer Service
Provided on-demand personal fitness training services to clients. Developed customized workout plans and offered guidance on exercise techniques and healthy living.
Personal TrainingExercise PhysiologyProgram Design
Served as a home-based inbound customer care bilingual agent for Rogers/CHATR. Assisted customers with inquiries and provided support in English and French.
InboundEnglishFrenchTelecommunicationsTechnical SupportCustomer Service
Provided freelance translation services in English, French, and Spanish for various clients. Ensured accurate and culturally appropriate translations.
TranslationEnglishFrenchSpanishDocument Management
Provided personal fitness training services on a freelance basis. Designed and implemented fitness programs tailored to individual client needs.
Personal TrainingFitness InstructionHealth and Wellness
Worked as an OPI Interpreter, providing English-Spanish medical interpretation services. Facilitated clear communication between medical professionals and patients.
Medical InterpretationEnglish Spanish TranslationConfidentialityCommunication Skills
Served as a Fitness Instructor, leading various fitness classes and providing guidance on exercise techniques. Promoted healthy lifestyles and ensured member safety.
Fitness InstructionGroup ExerciseHealth PromotionMember Engagement
Provided customer service support, assisting clients with inquiries and resolving issues related to plastic products. Maintained customer satisfaction and processed orders.
Customer ServiceOrder ProcessingClient CommunicationData Entry
Worked as a freelance translator and proofreader, translating documents between English and Spanish. Ensured accuracy and linguistic quality of all translated materials.
TranslationProofreadingEnglish Spanish TranslationQuality AssuranceDocument Review
Provided freelance translation services in English, Spanish, and French. Managed personal client base and delivered high-quality linguistic solutions.
TranslationEnglishSpanishFrenchClient ManagementProject Coordination
Assisted customers with product inquiries and provided support as a Customer Service Representative. Managed customer accounts and resolved service-related issues.
Customer ServiceAccount ManagementProblem SolvingSales SupportCommunication Skills
Provided administrative support, managing office operations and assisting with various tasks. Maintained records and facilitated communication within the office.
Communication SkillsAdministrative SupportOffice ManagementData EntryRecord keeping
Served as an Administrative Assistant, handling various administrative duties and supporting export operations. Managed documentation and coordinated logistics.
Administrative SupportLogistics CoordinationAdministrative AssistantData Management
Worked as a freelance translator during a summer contract, translating documents between English, Spanish, and French. Ensured linguistic accuracy and cultural relevance.
Academic TranslationsTranslationEnglishSpanishFrenchLinguistic Review
Coordinated translation services during a summer contract, ensuring timely and accurate linguistic support. Managed translation projects and liaised with translators.
Communication SkillsProject ManagementVendor ManagementQuality Control
Provided administrative assistance, supporting daily office operations and managing various tasks. Maintained records and assisted with software-related documentation.
Administrative SupportOffice ManagementDocumentationRecord keepingSoftware support
Served as an Administrative Assistant/Receptionist, managing front desk operations and providing administrative support. Handled communications and scheduled appointments.
Communication SkillsAdministrative SupportReceptionist DutiesSchedulingOffice Management
Assisted customers as a Customer Service Representative, addressing inquiries and resolving issues. Maintained customer satisfaction and processed service requests.
Communication SkillsCustomer ServiceData Entry
Completed a university certificate/diploma focusing on nutrition, physical activities, and sports. Gained specialized knowledge in these interdisciplinary fields.
Completed a minor in Spanish Studies, enhancing proficiency in the Spanish language and culture. Acquired foundational knowledge in arts and sciences.
Undertook studies in Kinesiology, focusing on human movement and physical activity. Program was not completed.
Specialized in Spanish within the Modern Languages and Linguistics program. Developed strong linguistic and cultural competencies.