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Billing Processing Analyst
Data Analyst with 8+ years across business analysis, marketing analytics, and financial operations, translating data into clear actionable insights.
United StatesBilling Processing Analyst at Vita Nova Restaurant, University of Delaware
Processed 500+ weekly POS and billing transactions in SQL and Excel, resolving discrepancies and cutting errors by 25%. Built Tableau dashboards and automated weekly KPI reporting in Excel, reducing manual reporting time by 40%.
SQLExcelTableauKPI ReportingData ValidationBilling Operations
Supported data quality, business reviews, and audit documentation over a 12-month engagement. Wrote and tested SQL queries for data governance and audit readiness, and conducted monthly performance analyses in Excel and Power BI.
SQLExcelPower BIData GovernanceIT AuditRisk ManagementDocumentation
Drove a 30% lift in lead conversions while managing performance analytics and dashboard development. Built Power BI and Tableau dashboards tracking 10+ KPIs, conducted A/B testing, and standardized performance metrics across teams.
Power BITableauSQLExcelA B TestingHypothesis TestingKPI developmentData ValidationRequirements GatheringUAT
Executed data-informed strategies to increase website traffic by 50% in 18 months. Grew social media accounts to 8,000+ followers, increased email open and click rates by 25% through A/B testing, and delivered 300+ digital assets.
Digital MarketingSocial MediaEmail MarketingA B TestingExcelAdobe Creative SuiteContent Creation
Maintained 100% compliance while validating and reconciling monthly financial records. Reduced reporting errors by 20% and improved reporting turnaround by 15% by streamlining documentation.
Financial ReconciliationsIscala ERPExcelDocumentationCompliance
Pursued a Master of Science in Business Analytics & Information Management, graduating in May 2026 with a 4.00 GPA.
Pursued a Master of Science in Business Analytics & Information Management, graduating in May 2026 with a 4.00 GPA.
Earned the Alteryx Designer Core Certification in October 2025.
Earned the Alteryx Designer Core Certification in October 2025.
Earned the Qlik Sense Business Analyst Qualification in December 2025.
Earned the Qlik Sense Business Analyst Qualification in December 2025.
Earned a Bachelor of Arts in Economics & Geography in May 2015 with a 3.37 GPA.
Earned a Bachelor of Arts in Economics & Geography in May 2015 with a 3.37 GPA.