Amra Brown

I've supported eye-care teams at Atlanta Eye Consultants, Clarkson Eyecare, Brookleigh Family Eyecare, and My Eyelab through diagnostic testing, patient records, scheduling, and patient education. At Atlanta Eye Consultants, I conduct visual field and refraction testing with 98% accuracy, maintain HIPAA-compliant records, and help reduce data-entry errors by 20%. I also educate more than 15 patients each month through virtual sessions and follow-up calls. I've coordinated remote consultations, contact lens fittings, glasses selection, post-op follow-ups for LASIK and cataracts, and more than 100 monthly appointments. My experience includes answering patient questions by phone and email, resolving 95% of queries at Clarkson Eyecare. I'm comfortable working independently in fast-paced settings using optometric software, telehealth tools, and diagnostic equipment. I also provide conversational Spanish support for Spanish-speaking patients.