André Tenório

At INCO Investimentos, I manage 400+ high-value Private clients and optimized customer lifecycle strategies across a 40k+ active investor base, supporting activation, adoption, engagement, and retention. I built behavioral segmentation frameworks with HubSpot and Mixpanel to track customer health and identify opportunities to improve platform adoption. I also contributed to a loyalty program launch that increased average investment ticket size by more than 20%. Across customer success roles at Breezy Seguros, Buser, Toro Investimentos, and Inter, I’ve worked across fintech, investments, insurtech, and mobility. At Buser, I helped reduce operating costs by more than 20% across 10+ routes through supplier negotiations, profitability analysis, and operational optimization.