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Member Services and Communications Co-ordinator
I am a versatile professional with 8+ years’ experience in administration, finance, operations, membership management and communications.
South AfricaMember Services and Communications Co-ordinator at Master Builders Association Western Cape
Oversee end-to-end member management, CRM maintenance, and financial administration using SAGE Pastel. Lead re-branding, communications, and event coordination for the association.
SAGE PastelCRMExcelCanvaMailchimpMail MergeWordPressWooCommerceFreshdeskWebinarJamZoomMicrosoft TeamsSharePoint
Managed exam logistics, data capture, and reporting. Provided customer support via Freshdesk and coordinated vendor and budget activities.
SharePointFreshdesk
Currently studying the Bookkeeping Fundamentals Course.
Completed the National Senior Certificate in 2015.
Completed the National Senior Certificate in 2015.
Completed a Programme in Public Administration and Management at NQF Level 5.
Managed membership applications, data integrity, and financial processing. Coordinated CPD webinars and supported e-commerce operations.
CRMData ManagementWooCommerceWordPressWebinarJamFreshdeskFinancial ReportingTraining