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Customer Service Agent – Technical Support
I provide multilingual customer and technical support for global technology and delivery customers.
Costa RicaCustomer Service Agent – Technical Support at Amazon
Provided customer service and technical support to customers from different countries for Amazon, initially focusing on Amazon devices such as tablets and smart TVs. In the last six months, provided on-road support for drivers and customers, including delivery coordination and technical assistance.
Customer ServiceTechnical SupportDelivery Coordination
Completed fifth grade and earned a High School Diploma from Pococí Night High School in Guápiles, Pococí, Limón.
Completed ninth grade at Pococí Technical High School in Guápiles, Pococí, Limón.