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Auction Controller
I coordinate customer service, auction operations, administration, and cash processes across automotive, retail, and hospitality.
United Arab EmiratesAuction Controller at Copart UAE Auctions LLC
Managed customer inquiries and coordinated with insurance companies, buyers, sellers, and internal teams to ensure smooth auction operations. Maintained accurate vehicle documentation, processed payments, and prepared operational reports.
Customer ServiceClient RelationsCash HandlingReportingStakeholder CoordinationOperations Coordination
Provided customer service and administrative support in a busy retail environment. Handled customer inquiries, POS transactions, cash reconciliation, banking deposits and financial records. Prepared reports, supported stock control and internal audits, and assisted with daily store administration.
Cash ManagementReporting and ManagementCommunication SkillsCall HandlingComplianceStock ManagementCustomer ServiceData EntryAdministrative SupportAudit Support
Provided front desk and business center support in a luxury hotel environment. Handled guest inquiries by phone, email and in person, coordinated meeting rooms and conference bookings, prepared quotations and invoices, maintained administrative records, processed payments and completed daily cash reconciliation.
Cash ManagementCommunication SkillsCall HandlingComplianceCustomer ServiceData EntryAdministrative SupportGuest Servicetelephone etiquetteReception DutiesMeeting CoordinationProblem SolvingEvent CoordinationBooking ManagementData Entry and Processing
Supported patient registration and front desk administration in a hospital environment. Entered and updated patient information, maintained appointment records, handled patient inquiries, supported appointment coordination, and ensured accurate documentation and daily record balancing.
Cash ManagementCommunication SkillsCall HandlingCustomer ServiceData EntryAdministrative Supporttelephone etiquetteEvent CoordinationBooking ManagementPatient CoordinationAppointment Scheduling
Completed a Diploma in Hotel Management with a focus on hospitality management.
Pursued a Bachelor of Arts with a major in Sociology and Journalism.