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Business Development Manager
Results-driven Business Development Manager with 10+ years of experience.
EgyptBusiness Development Manager at AGAD Technology
Outbound SalesAccount ManagementSalesforceOdoo
Represented CRIF across Egypt and UAE, securing accounts with banks, government, and SMEs. Sold compliance and business intelligence solutions, contributing to regional growth initiatives.
ComplianceBusiness Intelligence
Led global lead generation through market research and email campaigns. Closed deals with SaaS clients and oversaw proposal, negotiation, and delivery cycles.
Lead GenerationMarket ResearchEmail CampaignsSaaS SalesNegotiationSales Training
Managed staffing, schedules, and budget across service team operations. Resolved escalated customer complaints and implemented team KPIs.
Team LeadershipCustomer ServiceKPIsBudget ManagementStaffing
Handled over 600 daily outbound calls targeting DME and U.S.-based businesses. Converted qualified leads through persuasive pitch delivery and CRM tracking.
Outbound CallingLead ConversionSales Training
Engaged prospective outsourcing clients through cold calling and B2B outreach. Closed deals and maintained contract compliance across client portfolios.
Cold CallingComplianceSales Pipeline ManagementConversion Tracking
Conducted outbound sales campaigns for DME sector clients. Maintained CRM logs and reporting KPIs.
Outbound SalesCRM ManagementKPIsCold Calling
Studied Economics and Political Science at BUC University. Gained a comprehensive understanding of economic principles and political systems.