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Doctor's Assistant (NYSC)
Customer service professional resolving enquiries and building customer trust across healthcare, other administrative roles.
NigeriaDoctor's Assistant (NYSC) at Jericho Specialist Hospital
Acted as the primary point of contact between patients, families, and medical staff, resolving concerns and ensuring accurate, timely information flow. Delivered consistent, high-quality service during single daily shifts averaging over 30 patients, maintaining accuracy and composure under sustained pressure.
Complaint ResolutionActive ListeningHigh Pressure Service DeliveryCommunication SkillsDiscrétionEmpathyProfessionalism
Served as the main point of contact for trainees and clients, resolving enquiries and concerns across multiple training programmes. Coordinated communication and support for training cohorts across three states, ensuring consistent client and trainee satisfaction.
Customer Relationship ManagementCommunication SkillsOrganizationFollow ThroughAdministrative OperationsTime Management
Delivered attentive, professional customer service in a fast-paced retail environment, resolving customer needs and concerns in real time. Guided customers through the full service and sales process, identifying needs and providing appropriate product information and assistance.
Customer ServiceSalesCommunication SkillsRelationship BuildingFollow upProduct Knowledge
Bachelor of Science in Pharmacology from Olabisi Onabanjo University, completed in 2024.
Bachelor of Science in Pharmacology from Olabisi Onabanjo University, completed in 2024.