Barbara Diaz

Seeking remote roles in virtual assistance, administrative and sales support, CRM management, or customer service. I’m interested in supporting companies, real estate professionals, and small businesses with organization, client communication, and daily operations. I value teamwork, clear communication, and continuous learning. Spanish is my native language; I’m improving my English. I am a Commercial and Administrative Virtual Assistant with experience in real estate, sales support, customer service, and short-term rental operations. I help businesses organize customer information, manage leads, coordinate appointments, handle inquiries, and support daily administrative tasks. I have hands-on experience with CRM platforms such as Bitrix24, GoHighLevel, Kommo, and AlterEstate, including contact management, lead classification, interaction records, sales pipeline updates, and follow-up coordination. I also have experience with Google Workspace, Microsoft Office, Calendly, Trello, Mailchimp, and Brevo. My skills include email marketing, database management, administrative organization, customer communication, document preparation, and using AI tools to improve productivity and solve problems. I am organized, adaptable, detail-oriented, and quick to learn new tools and technologies. I am interested in supporting real estate professionals, sales teams, and small businesses with administrative and commercial operations.